Visitor Guide

Woman looking at a painting
Photographer: Jack Caffrey, The Pimlico Project, 2017. © National Gallery of IrelandCredit

The Gallery is open again.

We can't wait to welcome you back! 

Opening hours 

See our updated opening hours here  

Plan your visit

We've put together a list of FAQs here 

All visitors must book a ticket in advance

  • All visitors must book a free general admission ticket in advance. This will give you access to the permanent collection, free exhibitions and the Gallery Shop.
  • Book your free general admission ticket here.
  • Members, children, and carers, all need to book a free general admission ticket in advance.
  • We have introduced timed ticketing for weekend visits. When you book a time slot, you are free to arrive at any time within that slot. You can stay in the Gallery as long as you wish.
  • If you have booked a ticket for the exhibition New Perspectives, you do not need to book a free general admission ticket for the same day.
  • Up to six individuals from the same household, or the same support bubble, can visit the Gallery together. If you’re booking tickets on behalf of others, you can book up to six tickets online.
  • See our FAQs for more information on tickets

Staying safe

  • Before you visit, please read these guidelines to ensure you have a safe and enjoyable experience in the Gallery.
  • Read our safety guidelines

Entering the Gallery

  • We are operating a one-way system - you must enter via our Merrion Square entrance and exit via Clare Street. 
  • Face coverings are mandatory in the Gallery and Gallery Shop. Please refer to the government guidelines for more information.
  • All visitors must pre-book a free general admission ticket to visit the Gallery. This ticket will be checked by Gallery staff at the entrance.
  • If you are visiting from Monday - Friday, you may enter the Gallery at any time. We have introduced timed ticketing for Saturdays and Sundays. On these days, you must enter the Gallery within the time-slot that you have booked (e.g. visitors with a ticket for 11am-1pm may enter at any time within that two hour window). There is no maximum time for your visit - you are welcome to stay for as long as you wish.
  • As we will be operating at a reduced capacity, it may be necessary to queue for a short period at times. Please follow the directions of staff, and observe social distancing guidelines. 
  • Please use the hand sanitiser which is available throughout the Gallery. 

Getting around the Gallery

  • There is a one-way system through the building. Please follow the yellow floor markings which will guide you on your visit.
  • You can download a Gallery map and access it on your phone using the free WiFi.
  • As we are operating at a reduced capacity, with limited numbers permitted in each area, we may sometimes ask you to wait a few minutes before entering some rooms. Please follow the directions of our staff, and observe social distancing guidelines. 
  • Please respect any maximum capacity signage that you see.
  • We recommend that you follow one of our colour-coded trails when you are visiting our permanent collection. Follow the yellow arrows and look out for coloured stripes on our object labels. Works marked with green stripes will guide you through highlights of the collection, while our family favourites trail is marked in pink. 

Exhibitions in the Gallery

Group visits

  • Up to six individuals from the same household, or the same support bubble, can visit the Gallery together.
  • If you’re booking tickets on behalf of others, you can book up to six tickets online.
  • Larger groups and school groups cannot be accommodated at the moment.
  • We are currently working on a plan to welcome schools back safely and will share information about this on our website as soon as possible. A full programme of online events, resources and activities for schools are available on our website. 

Temporary room closures

  • Some rooms and galleries may be temporarily closed. Apologies in advance for any inconvenience caused.

Gallery Shop

  • The Gallery Shop is open.
  • You must book a free general admission ticket in advance to access the Gallery Shop.
  • The Shop is open at the following times: Monday: 11am5.15pm | Tuesday Saturday: 9.45am–5.15pm | Sunday: 11.30am5.15pm
  • To access the Shop, you must enter via the Merrion Square entrance to the Gallery and follow the one-way route.
  • We are dedicating one hour every day (11.30am12.30pm) to elderly and vulnerable visitors. If you are not in that category, please consider planning your visit outside that time. 
  • There is a limited capacity in the shop, so it may be necessary to queue at busy periods.
  • We are operating a one-way system, which is clearly marked.
  • Contactless or card payments are preferred, where possible.
  • There is no gift wrapping service available at the moment.
  • The Gallery Shop is open online 24/7, and you can shop online here.
  • Contact us at [email protected] with any shop queries.

Cloakrooms

  • Our cloakrooms are closed.
  • You will not be able to enter the Gallery with a suitcase, and you may be asked to remove backpacks and carry them by your side to ensure the safety of other visitors.

Toilets

  • Our toilets are open. 

Gallery Café

  • The Café is temporarily closed. It will reopen in line with Government guidelines on the reopening of indoor dining. We're looking forward to welcoming you back!

Accessibility

Wheelchairs

  • Wheelchairs are available at the cloakrooms. Please ask a staff member at the information desk for assistance, or reserve one in advance by contacting [email protected]
  • All wheelchairs are cleaned thoroughly before and after each use.  

Changing Places facility

  • The Changing Places facility is available to use. Please contact 087 117 0880 for the key and more information about this facility.

Audio guides

  • Use your own smartphone and headphones to listen to a small selection of audio descriptions.
  • You will see green and pink labels in the rooms: a 'headphones symbol' on these coloured labels indicates that an audio description is available.
  • You can access the small selection of audio descriptions here
  • Please note: audio-guide handsets are not currently available to borrow. You must use your own device.

Maples Group Creative Space

Library Reading Room

  • The Library Reading Room is closed, but our staff will be able to facilitate remote research.
  • Please contact us at [email protected] for more details. 

Prints and Drawings Study Room 

  • The Prints and Drawings Study Room is closed.
  • Research queries will be answered via email by contacting [email protected] 

Members' Room

  • Our Members' Room remains closed for now.
  • Please contact [email protected] for more information.

Tours

  • We are not currently offering onsite tours of the collection.
  • To enhance your visit to the Gallery, we offer the following:
    • Trails: follow one of our suggested trails taking in a selection of artworks: a Highlights trail (green route), or a Family Favourites trail (pink route). You will see green and pink labels in the rooms to guide you on whichever trail you prefer.
    • Audio guides: you can also listen to a small selection of audio descriptions on your own device.
    • Online self-guided tours: follow one of our online self-guided tours to learn more about some highlights of the collection.
    • Shaw Fund Trail: Follow the Shaw Fund Trail, which is linked to our exhibition Shaw and the GalleryAs you make your way around our galleries, look out for the special Shaw logo which will show you which pieces in our collection were acquired with thanks to George Bernard Shaw's generous gift.

The National Gallery at Home

Reopening 10 May 2021

Video: Quick guide to visiting the Gallery

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