Accessibility statement

A colour photograph showing the stone facade of the Gallery's historic wing taken from a height. The sky is blue and streaked with white clouds.
© National Gallery of Ireland. Photographer: Jack Caffrey, The Pimlico Project, 2017.Credit

Statement of commitment

The National Gallery of Ireland is committed to making accessible in accordance with S.I. 258/2020. We are committed to achieving AA standard under WCAG 2.1 guidelines. This accessibility statement applies to, it does not apply to subdomains.

Compliance status is partially compliant with WCAG 2.1 AA guidelines.

Non-accessible content

  • Mega menu: The mega menu is the top navigation dropdown menu that is functional when is accessed via desktop (not mobile devices). The mega menu has duplicate headings (WCAG guideline 2.4.6) and keyboard navigation of the mega menu is not satisfactory (WCAG guideline 2.4.3). This can make it difficult for a user using assistive technologies to navigate the mega menu. The mega menu does not fit on the page when the page is scaled to 200% (WCAG guideline 1.4.4).
  • Images: Some images have incorrect or missing alt text. If images do not have the correct descriptions then a user using assistive technologies will not learn the information conveyed in the image (WCAG guidelines 1.1.1).
  • Audio content: Some of the podcasts and audio guides on are not accompanied by downloadable text transcripts (WCAG guideline 1.2.1).

This is not an exhaustive list of non-accessible content.

Exempted content

  • PDF documents that were published before 23 September 2018 are exempt from these guidelines except where it is related to a service that a member of the public has to use.
  • Videos or audio published before 23 September 2020 are exempt from these guidelines.
  • Live-streamed events.

How we are going to improve accessibility on the site 

  • Mega menu: All issues with the mega menu (top navigation dropdown menu on desktop) will be addressed.
  • Images: All new images uploaded to the website have correct alt text that follows guidelines. We will fix the alt text for images uploaded to the website prior to the audit.
  • Audio content: Transcripts are now mandatory for all podcasts produced by Gallery teams. All podcasts and audio tours created so far in 2021 have been accompanied by transcripts. The top 25 of our existing library of podcasts have been transcribed and the transcripts will be available on the website shortly.

This is not an exhaustive list of improvements that will be made to the site.

Preparation of this accessibility statement 

We commissioned a third-party auditor to carry out an accessibility audit of This assessed the website’s templates against each of the success criteria required under the Web Content Accessibility Guidelines (WCAG) 2.0 at Levels A and AA.

This accessibility statement was prepared and last updated on 1 July 2021.

Feedback and contact information

If you have any complaints about the accessibility of content on you can contact [email protected].

Escalation of a complaint

If you are not happy with the Gallery’s response you can make a complaint to the Ombudsman under the Disability Act.

More information